TERMS & CONDITIONS (T&C)

Terms and Conditions

1. Introduction

Welcome to Ai Skin Clinic & BF Academy: Private Cosmetic Clinic & Private Training Institute.

By booking an appointment or enrolling in our training programs, you agree to comply with and be bound by the following terms and conditions. These terms apply to all services provided at our clinics and academies, including aesthetic treatments and accredited training courses.

2. Appointments and Cancellations

  • All appointments must be booked in advance and confirmed with a pre payment in full for our mandatory consultations and treatments.

  • Deposits for training courses and full payments received for our consultation and treatments are non-refundable.

  • Late arrivals (15+ minutes) may result in a reduced service time or rescheduling.

3. Payments

  • Full payment is due prior to the day of treatment or on the first day of your training course.

  • We accept cash, payment via our SumUp pre- payment link, and bank transfers. Payment plans may be available on select training programs.

  • All course deposits are strictly non-refundable under any circumstances.

4. Training Courses

  • Students must meet the entry criteria for each course.

  • Certificates will be issued only upon full completion of the course, including all required assessments and case studies.

  • All training content is the intellectual property of Ai Skin Clinic / BF Academy and may not be copied, distributed, or reused without written consent.

5. Treatment Suitability

  • All clients are required to complete a consultation and medical questionnaire prior to treatment.

  • We reserve the right to refuse treatment if deemed unsuitable or unsafe.

  • Treatment results vary between individuals and cannot be guaranteed.

6. Health & Safety

  • All clients and students must adhere to the clinic/academy’s health and safety policies at all times.

  • Any allergies, illnesses, or medications must be disclosed prior to treatment or course participation.

7. Refund Policy

  • No refunds are given for treatments or training once commenced or completed.

  • If you are unhappy with any service, please speak to us directly. Where appropriate, a credit or goodwill gesture may be offered at management’s discretion.

8. Liability

  • Ai Skin Clinic & BF Academy accept no responsibility for injury, loss, or damage unless caused by proven negligence.

  • Clients are expected to follow all pre- and post-treatment advice given. Failure to do so may impact your results.

9. Privacy

  • Your personal details are kept secure and confidential in line with the UK General Data Protection Regulation (UK GDPR).

  • We do not share your information with any third parties without your consent.

10. Changes to Terms

We reserve the right to make updates or changes to these terms and conditions at any time. The latest version will always be available on our website and in the clinic.

11. Package Expiry Policy

Packages purchased for treatments (Laser Hair Removal, Picosecond Laser, skin treatments) must be used within the timeframes below:

Package Size Validity Period
4 sessions Valid for 8 months
6 sessions Valid for 9 months
8 sessions Valid for 10 months
10 sessions Valid for 12 months
12 sessions Valid for 14 months

  • Validity begins from the date of purchase.

  • After this period, any unused sessions will expire.

  • No credit will be held for expired sessions, and they cannot be carried over or refunded.

  • To continue treatments after expiry, a new package must be purchased.

  • Extensions are only granted in exceptional cases with prior written approval.

12. Contact Us

Ai Skin Clinic & BF Academy
A: 176 Horn Lane, Acton, London, W3 6PJ
B: Unit 7, The Observatory, Queensmere Shopping Centre, Slough, SL1 1LN

📞 T: 0203 302 8584
📱 WhatsApp: 07729 082253
📧 Email: contact@bfacademy.co.uk